Q: Why should we rent from Bounce Brothers Inc.?
A: Bounce Brothers Inc. is a family owned and operated company. We take great pride in our company providing the cleanest, safest and most affordable units around. Going into our 5th season we know what it takes to make sure your event is a success, you can count on us for inflatable fun!
Q: What if it looks like it's going to rain?
A: A Bounce Brothers representative will call the morning of your event, at that time it is up to you the customer to determine if you want to cancel the delivery. Once the unit is delivered no refunds are given. BOUNCE BROTHERS INC. RESERVES THE RIGHT TO END ANY EVENT EARLY IN CASE OF UNSAFE CONDITIONS INCLUDING BUT NOT LIMITED TO BAD WEATHER.
Q: Your pricing states "All Day" what does that mean?
A: We try and have all our "All Day" rentals delivered before 11:00am and begin pick ups at 8:00pm. Start and End times can be requested on case by case basis.
Q: I hear that some companies do not have insurance. Is Bounce Brothers Inc, Insured?
A: YES! Bounce Brothers Inc. carries a $1,000,000 liability policy on ALL of our units. Some companies only carry insurance on some of their units while others have no insurance at all!
Q: Where can I set of the inflatable?
A: The inflatable can be set up on Grass or Cement (no dirt or gravel) and requires a flat surface.
Q: Do I need a power generator?
A: The only reason you would need a power generator is if we were to deliver somewhere where there is no power (Park, Field, Street ,etc.) usually we just plug into your home.
Q: Is it expensive to run the blower all day?
A: No! We are told the it actually costs less then $1 per day.
Q: Can I come and pick up the unit?
A: NO! We do understand that some companies offer this lack of service but we insist that one of our trained personnel set up your unit for safety reasons. Not to mention that some of our untis tip the scale at 500lbs!! Do you really want that much weight in your vehicle? You have enough to worry about, let us take care of your inflatable needs.
Q: Can I keep the unit overnight?
A: We prefer to pick the unit up the same day. Arraignments can be made for next day pick up providing it is a secure location. Additional fees do apply.
Q: How do I know the unit I am renting will be clean?
A: We clean and sanitize each unit prior to use. We take great pride in providing clean / safe units!